Privacy Policy
Effective Date: April 2026
Loft & Strand (“we,” “us,” “our”) operates the website loftandstrand.bigsixdigital.com. This policy explains how we collect, use, and protect your personal information.
Information We Collect
When you place an order, we collect:
- Name, email address, and phone number
- Shipping and billing address
- Payment information (processed securely through Stripe — we never store your card details)
- Order history and product preferences
When you browse our site, we may collect:
- IP address and browser type
- Pages visited and time spent
- Referring website
How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to customer service inquiries
- To improve our website and product offerings
We Do Not:
- Sell your personal information to third parties
- Share your information for marketing purposes without your consent
- Store payment card details on our servers
Third-Party Services
We use the following services to operate our store:
- Stripe for payment processing
- WordPress/WooCommerce for our storefront platform
- Shipping carriers (USPS, UPS) for order delivery
Each service has its own privacy policy governing their use of your data.
Cookies
Our site uses cookies for essential functions (shopping cart, login sessions) and analytics. You can disable cookies in your browser settings, though some features may not work properly.
Data Security
We use SSL encryption and secure payment processing to protect your information. Access to personal data is limited to authorized personnel only.
Your Rights
You may request to view, update, or delete your personal information at any time by contacting us at hello@loftandstrand.com.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
For privacy questions, contact us at hello@loftandstrand.com.